Privacy Policy

Introduction

Latam Relocation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.latamrelocation.com, use our services, or interact with our Facebook Lead Ads.

By using our website or submitting information through our lead forms, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Submit a lead form through Facebook or our website
• Request our free relocation guide
• Book a consultation
• Subscribe to our email newsletter
• Contact us via email or phone

This personal information may include:

• Contact Information: Name, email address, phone number
• Demographic Information: Age, location, marital status
• Relocation Preferences: Target countries, budget, timeline, concerns

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Information: Pages visited, time spent on pages, links clicked
• Cookies: Small data files stored on your device to improve user experience

Information from Facebook

When you submit a lead form through our Facebook ads, Facebook shares your name, email, phone number, and any other information you provide in the form with us.

How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver the free relocation guide, schedule consultations, provide relocation planning services
• Communication: Send you the requested guide, respond to inquiries, provide customer support
• Marketing: Send promotional emails about our services and educational content (you can opt out at any time)
• Personalization: Recommend countries and services based on your preferences
• Improvement: Analyze website usage to improve our content and services
• Advertising: Deliver targeted ads on Facebook and other platforms

How We Share Your Information

We do NOT sell your personal information to third parties.

We may share your information with:

• Service Providers: Email delivery services, scheduling tools (Calendly), payment processors, analytics providers (Google Analytics), and advertising platforms (Facebook, Google Ads)
• Legal Requirements: When required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Facebook Lead Ads

When you submit a lead form through our Facebook ads:

• Facebook collects and shares your information with us (name, email, phone number, and any custom questions you answer)
• We receive this information in real-time and use it to send you the requested guide and follow-up communications
• Facebook's Data Policy applies to their collection and use of your information: https://www.facebook.com/privacy/policy
• You can manage your Facebook ad preferences at any time: https://www.facebook.com/ads/preferences

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and measure ad performance (Facebook Pixel, Google Ads)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete personal information
• Deletion: Request that we delete your personal information
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link
• Opt-Out of Targeted Advertising: Adjust your Facebook and Google ad preferences

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt out of the sale of your personal information (we do NOT sell personal information)
• Right to non-discrimination for exercising your CCPA rights

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. Your continued use of our website or services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: